We in the Customer Service Operations department support our customers in all aspects of their operational business. This starts with troubleshooting and includes answers to technical questions, software or updating the solutions installed on site. For this purpose, we have modern software tools such as Zendesk, Jira, TeamViewer and the good old telephone at our disposal. Our help is tailored to the customer's needs and ensures sustainable solutions.
You are interested in foreign trade and the customs operation of international systems, both in the technical and theoretical processes
Constant learning, and a proactive attitude
Really understanding and empathising with the customer's perspective
Implementing all this in an international context, through all different types of interpersonal communication
The freedom – to decide/make/be
The ability to shape your environment in a collegial way and to have a say in decision-making
Variety of tasks tailored to you
Desired and lived individuality
Cohesion and a sense of togetherness
In addition to the salary, a lot of company benefits
At AEB, we use intuitive software to enable efficient, safe, ecological and equitable supply chains. More than 7,000 companies like this so much that they rely on our IT solutions for the areas of foreign trade, customs, export control and logistics – in over 80 countries.
With us, you get the freedom and open structures to really make a difference – and a working environment that ensures that you can achieve your best.
We treat all our employees equally - including future ones. This means that we do not tolerate discrimination, for example on the basis of age, disability, gender, sexual orientation, ethnic origin or religion. We also create a working environment that meets the diversity and different demands of all people. The only thing that counts for us is what you can do and what you want to achieve with us.
Workspace . Innovation space . Presentation space
Design space . Negotiation space . Resonance space
Development space . Free space . Impact space . Interim space
Retreat space . Play space
Nina Rolleston
01926 677513
